Managed Services
Managed Cloud Platform
Operate cloud accounts, workloads, IAM, networking, cost, backup, monitoring, security, and day-to-day change.
Cloud still requires daily ownership. We help govern accounts, resources, identity, cost, and reliability so the platform can grow without losing control.
When this service is needed
- Cloud resources grow without clear ownership or tagging.
- Cost, security findings, backup, or certificates are addressed too late.
- Cloud changes are performed manually without review.
- Teams need operational support for production workloads.
Scope
- Resource inventory, ownership, tagging, account, and subscription hygiene.
- IAM reviews, key rotation, secrets, firewalls, and security findings.
- Availability, capacity, performance, quota, and service-health monitoring.
- Budgets, anomalies, commitments, rightsizing, and cost allocation.
- Backup, snapshots, lifecycle, certificates, DNS, and patch coordination.
- Change, incident, request, documentation, and recurring service review.
Operating model
- Onboard: establish inventory, baselines, access, dependencies, and ownership.
- Observe: monitor service, capacity, security, backup, and cost indicators.
- Operate: handle incidents, requests, changes, patches, and routine work.
- Improve: review recurring problems, risks, technical debt, and optimisation.
- Report: communicate activity, findings, trends, and next priorities.
Service controls
- Responsibility matrix and escalation paths.
- Change records, approval, and rollback for material changes.
- Runbooks and evidence for recurring work.
- Recurring review of capacity, lifecycle, risk, and cost.
Intended outcomes
Cloud environments become orderly, cost and risk surface earlier, and workloads gain consistent operations.