Privacy Policy

Last updated: 3 August 2026.

Scope

This policy explains how HG Data Service handles information when you visit this website or contact us through email, WhatsApp, or another communication channel listed here.

Information we may receive

This website does not provide an account registration form. When you contact us, the information received may include your name, organisation, email address, telephone number, service requirements, and the content of your communications.

Our hosting provider and servers may record standard technical data, such as IP address, browser and device type, pages accessed, access time, and security information. If analytics is enabled, usage data may also be processed by the analytics provider configured for the website.

How we use information

We use relevant information to:

• respond to enquiries and prepare a service scope or proposal;
• provide, secure, and improve our website and services;
• prevent misuse, disruption, or harmful activity;
• meet contractual obligations and applicable requirements.

Sharing and external processing

Information is shared only where necessary with infrastructure, communication, analytics, or professional service providers that support our operations; where applicable requirements compel us to do so; or with your consent. WhatsApp, email, Cloudflare, and other external services maintain their own privacy policies.

We do not sell your personal data.

Retention and security

Information is retained for as long as necessary for communication, service delivery, security, business records, or applicable obligations. We use access controls, least-privilege practices, and reasonable technical measures to protect information. No digital transmission or storage method is completely risk-free.

Your choices and rights

You may ask to access, correct, update, or delete personal information we manage, where the request can reasonably be fulfilled and does not conflict with an applicable obligation. You may also ask us to stop marketing communications if these are used in the future.

Cookies and analytics

This static website does not require account cookies. Cookies or similar storage may be used by external services or analytics only when the relevant integration is enabled. Analytics can be disabled through the Content Studio without changing page content.

Policy changes

We may update this policy to reflect changes to our services or information practices. The latest revision date will appear at the top of this page.

Contact us

Privacy questions or requests can be sent to halo@hgdataservice.com.